When discretionary is not discretionary

The recent case of Small v The Boots Co Plc and Boots UK Ltd, demonstrates again that bonuses that may be called “discretionary” may not actually be discretionary but part of an employees entitlement.

Some Boots warehouse employees were transferred in accordance with TUPE to another company. Whilst employed by the new company, the warehousemen received no performance-related bonus although those still employed by Boots continued to receive theirs. Then the warehousemen transferred back to Boots. Following that transfer they made a claim for unlawful deductions in relation to bonuses which had not been paid while with the new company.

The Employment Tribunal (“ET”) decided that there was no unlawful deduction from wages because the performance-related bonus was discretionary, relying on the Staff Handbook which said “After a qualifying period of service, there are additional discretionary benefits, such as bonuses… However, they are not intended to be contractual.”  The Tribunal concluded that there was no obligation to pay a bonus.

The Employment Appeal Tribunal took a different view saying that the  ‘discretionary bonus’ did have contractual effect despite the wording in the Staff Handbook.  The ET should have decided the meaning of ‘discretionary’ in the handbook and to what the discretion applied.  The EAT said that this meaning was not clear as the discretion could have applied to the provision of an overarching bonus scheme or to the decision each year to operate a bonus scheme or to the method of calculating the bonus or other possibilities.

The EAT also said that when deciding if the documents should be interpreted as giving the Claimants a contractual entitlement to a bonus, all relevant circumstances needed to be taken into account -  including the fact that Boots had without exception given  bonuses payment for many years.

Last,  the EAT said that “if Boots and the transferee company were merely obliged to exercise a discretion in relation to the provision of a bonus, that discretion must be exercised rationally and in good faith.” (my underlining).

Employers can have discretionary bonus schemes  which are genuinely discretionary. However, this case shows that it is not enough just to slap a label on the payment  Documentation containing material about the discretionary bonus needs to make clear that whether to pay a bonus to each employee in every bonus period which is the truly discretionary part of the plan.  If a discretionary bonus is awarded year in and year out it may not be discretionary. Equally, paying similar amounts each year or paying a flat percentage across the board may be dangerous.
The main things to bear in mind  are that if the employment contract and/or handbook documents point out with clarity to what the discretion applies and if the company rationally exercises the  discretion it has given itself (perhaps with a record of this) and in good faith, the bonus scheme is likely to remain genuinely discretionary.